Use the fastest path for the question you have.
Listing questions should stay attached to the listing. Platform questions can go to the Muro team directly.
Questions about a listing
Use the message button on the listing you care about. That keeps the conversation connected to the venue, the format, and the host who owns the space.
Platform support
Email the Muro team at team@muro-market.com for account issues, Stripe questions, advertiser support, or host onboarding help.
Best uses for support
- Trouble accessing your account or dashboard.
- Questions about posting a placement or reserving one.
- Help understanding formats, campaign timing, or creative sizing.
- Platform partnerships and launch questions.
Last updated March 29, 2026.